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About me 

I believe that best-written documentation is worthless unless it's usable -- from the users' point of view, not mine. I am an enthusiastic, accurate, and thorough technical writer and technical editor with over ten years of experience. 




 617.201.6459
ers066@gmail.com





My resume           

My portfolio

I have chosen writing samples for which I am responsible for the majority of the work: text, graphics, and layout. They represent the different kinds of documentation, written for different target audiences, that I have produced.
Description Audience Document Tools
API reference
Software engineers

Reference entries from the NaturalFax™ Developer's Reference Manual (10KB)

Framemaker
Quadralay Webworks
Visio
Programming Model from the NaturalFax™ Developer's Reference Manual (176KB)
User documentation for a GUI system monitoring application
 System administrators
  A final draft of Supervisor™ User's Guide:
Chapter 2: Getting Started (678KB)		 Framemaker
PaintshopPro
Visio
User documentation for an internal web-based bug logging & tracking application
 Software engineers, graphic and user interface designers
 RT "cheat sheet" (1.8MB) Framemaker 
Paintshop Pro
Adobe Acrobat Pro
Regulatory documentation for LuckyMe™, an Internet subscription gambling site Alderney Gambling Control Commission, Isle of Alderney, UK

Complete Functional Description of administrative and end-user elements of LuckyMe™ site: account administration, game applications, and procedures for playing the games. Includes detailed screenshots identifying elements of the user interface, showing user task flow.(8.4MB )

 Framemaker
Paintshop Pro
Visio
Adobe Acrobat Pro

System Monitoring and Logging, a description of architecture and instructions for use, for LuckyMe™ site. (221KB)
Hardware installation and configuration documentation for two variants of a telephony board
 Software and hardware engineers, system administrators AG-8 and AG-8/80 Installation and Developer's Manual(11.9MB) Framemaker
Visio
Additional illustrations
Concept diagrams for programming model of a telephony fax API in C Software engineers

Overview of fax application code structure (13 KB)

Overview of On The Fly fax image conversion (9 KB)

On The Fly fax image conversion to simplest format shared by transmitter and receiver (13 KB)




Visio
Hardware diagram for a testbed for LuckyMe™, an Internet subscription gambling site System administrators and hardware technicians

Rack setup (144 KB)

Visio
Acrobat Pro










 



Last modified September 12, 2008